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Scope Connect is used to provide third parties such as business partners, agents, customers and employees with information about air and sea consignments. These partners can search for shipments, see status events or create and submit bookings. There is no delay between activities on the web and Scope.  Web information and Scope are always 100% up to date and synchronized.  This is because the Scope system and the web services it provides utilize the same database.

Give access rights to third parties to add events in Scope Connect using their web browser.  These are immediately visible to all users with permissions to view the shipment.  You control the information your Scope Connect users can see on the web.

Bookings created by users in Web Connect are immediately available in Scope for conversion to full shipments.  The ability to create bookings is of course managed via the Scope Connect user's access rights.




After successful Login, the user has various options to search for shipments:

In the upper action bar, the user can set search criteria, they can specify a time frame (4 months is the default).  If they have the permissions, they can make a booking or view a shipment with the shipment monitor.

The date range field is always available for shipment search in Web tracking. The default 4 months is: from (today -3 months) to: (today +1 months)

The date range can be changed if necessary. The date range will also include booking (bookings must not be converted into shipments and not older than three month). The date range refers to the economic date.

The following searching criteria can also be used in the "Search" box:

Shipment numberShipment number
Booking numberBooking number
From country or locationAdd the UNLocode or the country of departure. e.g USLAX or HKG
To country or locationAdd the UNLocode or the country of departure. e.g USLAX or HKG
ShipperName of the shipper
ConsigneeName of the consignee
HAWB/ BL-NumberAdd the HAWB-No (Airfreight) or BL-Number (Seafreight)
MAWB / MBL-NumberAdd the IATA AWB (Airfreight) or Master BL-Number (Seafreight)

The result can be further sorted: Click on the column headline, the data will be sorted using that column, click again to change ascending or descending sort.

Booking overview

The following columns are available

Booking-Nr.Air and Seafreight
Pcs.No. of pieces
Weighttotal weight of the shipment in KG
Booking dateBooking date

The result can be further sorted. With a click on the column headline, the data will be sorted using that column, click again to sort ascending or descending.

By clicking a selected line, the shipment details and the events will be displayed.

Additionally, there is the option to extract the records as a CSV file which can be opened with a spreadsheet like MS Excel.

Shipment overview

The following columns are available

My ReferenceShipment number Air / Seafreight
DEPDeparture (air)port
DESArrival (air)port
Pcs.Number of pieces
WeightTotal shipment weight
House Document NoNo of house document HAWB (air) or BL (sea)
Transport Document NoNo of transport document (Master AWB (air) or Master BL (sea)
Service DateEconomic date

The result can be further sorted, click on the column headline, the data will be sorted using that column, a further click will sort ascending or descending.

By clicking a selected line, the shipment details and the events will be displayed.

Additionally, an option to extract the records as a CSV file which can be opened as a spreadsheet by MS Excel for example.

+Filter allows additional filters to be applied to the selected shipments. The drop-down menu in the filed field shows the filter options and one or more of these can be applied to the existing search results.

Filter Type
  1. Criteria
2. Criteria
Conveyance TypeAir/ Sea/ Road/ Rail./.
Origin3-Letter Code./.
Destination3-Letter Code./.

OK The filter is applied to the search results.

Cancel The action is canceled and all available shipments will be displayed.

Further filters can be applied as required. To remove a filter, click the  "X" which is beside the filter. The shipments in the  overview will automatically adjust as filters are applied or removed.
If all filters have been removed, all shipments are displayed.

Shipment overview and Milestones

Double click on a shipment to open it.  The shipment details, events, documents and references will be shown.

If the user has the permission, they can add documents or can complete milestones.

Completion of a milestone manually

To complete a milestone, the user must use the action button complete Milestone. The action is only available if the selected shipment has a valid tracking-plan template.

A field will appear where a comment can be added and a field to set the completion time. The date can be set manually, or by pressing the calender button .

Hide The data entered will not be shown in the event overview and the fields will be hidden.

Add Document + Documents can be added by uploaded by clicking the add document button. The explorer will appear to select the documents.

New Booking

Customer bookings can be done via Web. The booking will appear in Scope automatically. Bookings can be done for air and seafreight shipments. Existing bookings can be used as templates.

Shipper and Consignee (page 1)

On the first page, enter the information for the shipper and consignee.


Add the shipper first. A shippers reference can also be added.

This is followed by entries for departure, customer and customs references if available.


Entered the origin here.


Entered the orderer address. If the order is the same as the shipper, then click the the action link " Same as Shipper" , the address is automatically filled with the previously entered shipper details.

Customs reference

Enter customs references here. 


On the right the consignee can be entered . The consignee can be selected from a drop-down menu or can be created as a one time address . To enter a one time address, the name , the country , the road , the postcode and the city must be entered manually. In addition, a reference can be recorded.

This is followed by entries for destination, notify and comments.


Enter the destination.


Here you can enter the address of any Notify party.


Enter and store comments in the comment field.

If mandatory fields are not completed, a message will appear.

Dates & Terms (page 1)

On the second page times and terms can be entered.


Entered an expected shipment date and a latest delivery date . A calendar function is available.

Conveyance Type

In the field Conveyance Type it is possible to select the shipment type.


If a pickup is desired, the address and the date can be set here.


An Incoterm and incoterm location can be selected from a drop-down menu.

The following incoterms are available:

EXWEx Works
FCAFree Carrier
FASFree Alongside Ship
FOBFree On Board
CFRCost and Freight
CIFCost, Insurance and Freight
CPTCarriage Paid To
CIPCarriage and Insurance Paid To
DAFDelivered At Frontier
DESDelivered Ex Ship
DEQDelivered Ex Quay
DDUDelivered Duty Unpaid
DDPDelivered DUTY Paid
DAPDelivered at Place
DATDelivered at Terminal

Once all fields are completed, go to the next page.

Loading (page 3)

On page three, cargo information can be entered.

The shipment details can be added as a simple list or detailed packing can be provided.

Simple pack list



# of pieces

Record the total number of pieces here.

Total weight

Total weight is entered here. 

Total volume

Total volume can be added here.

Nature of goods

Summary of goods can be added here.

If the goods are DGR goods, use the checkbox "DGR- Dangerous Goods"

Detailed pack list

# of pieces

Total number of pieces can be added here.


Add the packing type.   This can be selected from the following list:



Nature of goods

Summary of goods. This can indicate if the goods are stackable.

Length, width, height

Detecting the dimensions of packages.


The volume is calculated from the dimensions previously entered.

Total Volume

The total volume is calculated from the dimensions previously entered.


Add the weight per item.

Total weight

The total weight is automatically calculated according to the weight and number of pieces.

DGR (Dangerous goods)

If the goods are DGR goods, use the checkbox "DGR- Dangerous Goods"

+ Add

By clicking + Add, the entered details are transferred to the packing list.

Documents (page 4)

In the penultimate step , the supporting documents are shown including the document type. If necessary, add further documents.

Overview & Submit

In the final step, all data entered is displayed for for final check that the information is correct. When ready, create the booking in scope by pressing the "Submit" button.

To confirm the booking, press the button " Submit Book ". The booking is received and the entered data will display a detail view including the shipment number.

Similarly, the new booking will appear immediately in the general overview. 

Shipment monitor

The shipment monitor is an overview of tasks performed by the participants responsible for shipment milestones and which must be completed within a predefined time frame . For example the Carrier can show, which pickups and transfers have been done or are yet to be done, together with the dates and times for these activities. .

Once the milestones in Scope Connect are completed with timestamps (time) and remarks (comment), they are marked as done.  They are then evaluated within Scope to determine whether fulfillment has been carried out within the allowed time frame. This in turn allows Scope to determine if the entire chain of processes is jeopardized by any delay.


Timezone Mode

The overview of shipments can be displayed using different timezones, this allows a better overview of the various participants. There are currently three time zones:

UTCUniversal Time Coordinated
Milestone_LocalLocal  time for to do
LocalLocal time from the user


Selection of the particular status of the milestone. If nothing is selected, all the milestones are displayed in the overview. The following types of status are available:

Out of Plan
To be approved
Failed actions

After selection, only the shipments with the appropriate status will displayed.

By ticking the shipment, the shipment opens to add or finalized the milstone. 

Shipment details are on the left and on the right the milestones can be add or finalized. Furthermore documents can be add.

Main Transport

Overview from the main transport of the shipment.


Overview of the open and finishes milestones. To finalize a milestone, mark the milestone and press complete milestone.


Add a comment and a completion time to finished the milestone.


Close the comment filed without any action. The milestone can be finished later.

Complete Milestone

Finalized the Milestone. The shipment will not displayed in the shipment monitor longer.


By ticking add documents, documents can be uploaded.

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